User Features

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Account Codes

ANI/CLI Customizations

Anonymous Call Rejection

Authentication by Digest

Busy Lamp Field

Call Forwarding

Call Forwarding Always

Call Forwarding Busy

Call Forwarding No Answer

Call Forwarding Not Reachable

Find Me (multiple numbers)

Sync with Server

Call Logs (Inbound and Outbound)

Call Monitoring

Automatic Recording

Supervising Mode

Silent Monitoring

Call Notify

Call Pick Up

Call Pick Up Department

Call Pick Up Domain

Directed Call Pickup

Call Recording

Call Return

Call Status (Real-time in User Portal)

Call Transfer

Attended Transfer

Blind Transfer

Intercom Transfer

Transfer to Voicemail

Call Waiting

Calling Line ID Delivery Blocking

Calling Name Retrieval

CDRs

Charge or Billing Number

Client Call Control (API and User Portal)

Conferencing (Multi-Way Calling)

Convene Conference

Invite Attendees

Multiple Conference Rooms

Scheduled/Instant Conference

Web-based Setup

Device Auto Provisioning

Direct Inward Dialing

Directed Call Park

Directed Call Pickup

Diversion Inhibitor

Do Not Disturb

Sync with Server

Extension Dialing

External Calling Line ID Delivery

Hunt Groups

In-Call Service Activation

Instant Messaging (via XMPP or SIP SIMPLE)

Intercom

Internal Calling Line ID Delivery

Last Number Redial

Message Waiting Indicator

Music-On-Hold

System Default Music-on-Hold

Personalized Music-on-Hold

Phone Status

Presence

Privacy

Selective Call Acceptance

Selective Call Rejection

Simultaneous Ring

Shared Call Appearance

Three-Way Call

Two-Stage Dialing

Video Telephony

Voicemail

Default Greetings

Customizable Greetings

Name Recording

Email Notification

Voicemail Forwarding

Forwarding to Email

User Portal (View, Save Delete)

Voice Messaging Group

Voice Messaging Call Back

Web User Portal

Contact List with Presence

Click to Call

Inbound Call Handling Rules

Screen Pops

Messaging

Group Features

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ACD

Auto Attendants

Personal Auto Attendants

Scheduled Auto Attendant

Chained Auto Attendants

Barge In

Business Trunking

Call Intercept

Call Park

Directed

Dynamic

Calling Group ID Deliver

Configurable Extension Dialing

Configurable Feature Codes

Configurable Directories

Device Inventory

Department Support

Group Announcements

Group Custom Ringback

Group Instant Messaging

Hot Desking

Hoteling

Hunt Groups

Instant Group Call

Listen In

Office Manager Portal (Web portal)

Active Calls

Auto Attendant Designer

Call Records

Call Statistics

Conference Bridge Configuration

Device provisiong

Moves, Adds, Changes

Music on Hold Upload

Queue Management

Voicemail Management

Night Mode

Paging

Simultaneous Ring (group)

System Features

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Administration Portals

All User Levels

Configurable Permissions

Secure

Custom Integrations

Salesforce Adapter

Virtual Office Control Panel

Hospitality and Hotel Systems (PMS)

Click-to-Call from WordPress and other CMS

API

Access all System Functions

Call Control

Configurable OAuth Permissions

Even Subscriptions (webhook)

Mature and Well Documented

Fault Tolerant

Active-Active Architecture

Geo-distributed

Highly Scalable

Rolling and Hitless upgrades

Security and Fraud Detection

Auto Block Failed Registrations

Auto Block SIP Port Scanning

Auto Block Promiscuous SIP Devices

Velocity Filter for Bad Digits

Device Provisioning

Customized Directories

Domain and Device Overrides

MAC Management

Remotely Triggered Updates

Supports Major SIP Phones

Zero Touch Device Configuration

Regulatory Compliance

911 Emergency Calling Solution

CALEA (lawful intercept)